INUVIO: Contact

INUVIO, Inc. (Formerly Innovative Card Scanning, Inc.)

Toll Free: (800) 291-1471Request Demo Button

U.S Headquarters
811 E Plano Pkwy Ste. 101
Plano, Texas 75074
(214) 550-5995
Fax: (214) 292-8813

For Existing Customers: Sign In to Place Your Order

For New Customers: Create a New Account


Orders/Product Questions (800) 291-1471, option 5

Technical Support/Returns/Warranty Questions (800) 291-1471, option 3

Sales and Business Development (800) 291-1471, option 1

Software Development/Integration Questions

Accounting (800) 291-1471, option 5

Shipping/Tracking Questions (800) 291-1471, option 5

Careers (214) 292-8813, Fax


Warranty Registration

To register and ACTIVATE your hardware or software warranty please visit our MY ACCOUNT page and create a basic account. It takes less than a minute and allows us to provide you with the best possible customer service.

If  you have any questions, please contact INUVIO Support at or 214.550.5995, option 2.



Return Policy and 30-Day Limited Guarantee

INUVIO’s 30-day limited guarantee provides for either exchange or refund of qualifying merchandise.  To determine if the product you wish to return qualifies for INUVIO’s 30-day limited guarantee simply contact INUVIO Technical Support at 800-291-1471, option 3 or  Activated software does not qualify for INUVIO’s 30-day limited guarantee and cannot be returned.  All returns require an RMA (Return Material Authorization) number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, all disks, registration cards, inner packing materials and other accessories and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without an RMA number issued by INUVIO.  Our goal is 100% customer satisfaction in everything we do.

Read INUVIO General, Return and Privacy Policies


Online Contact Form

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INUVIO Model Number

INUVIO Hardware Serial Number or Software License KEY Number (required)

Your Computer Operating System (OS) (required)

Your Practice Management (PM) System (required)

Purchase Date

Purchase Order Number

Partner Code / Who referred you to us? (required)


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